American Direct is a growing organization with more than 25 years of experience providing all-in-one door and access control services from pre-construction and logistics to installation, training and support. We are experts at delivering security solutions at the physical door opening of any building. For more information about our organization please visit:

Collection Specialist – Lenexa, KS

Job Description
We are looking for a Collection Specialist to join our Project Accountant team. American Direct is
looking for motivated individuals to help our organization continue its expansion across the country.
If you have the experience and qualifications outlined below, we want to hear from you!

Position Overview
The Collections Specialist is responsible for collections of outstanding accounts receivables.
Collection Specialist will also be responsible for handling all other aspects of collections – resolving
customer billing issues and reducing accounts receivable DSO.

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Duties and Responsibilities

Collection calls and/or correspondence.
• Provide customer service regarding collection issues, process customer credits, review
account adjustments, resolve customer discrepancies and short payments.
• Accountable for reducing Days Sales Outstanding (DSO).
• Perform other assigned tasks and duties necessary to support the Project Accountant
• Enlist the efforts of other departments when necessary to accelerate the collection process.
• Communicate and follow up effectively with internal team regarding accounts.
• Establish and maintain effective and cooperative working relationships with both external and
internal customers.
• Other duties as assigned

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Position Requirements

Required Skills

Minimum of three years of experience in corporate collections with extensive interaction with
large customer base.
• Strong communication, problem solving and analytical skills.
• Ability to work independently as well as with a team to ensure critical tasks are completed
with a sense of urgency.
• Candidate will have the ability to develop solid relationships with clients.


BS Degree in business or related field will be preferred.

Preferred Skills

Experience in the construction industry with emphasis in the specific fields of Doors, Frames,
Hardware and Specialties will be desirable.


Corporate Collections: 3 years (Preferred)